Business Mailboxes at The UPS Store

Mailboxes Frequently Asked Questions

What is the difference between a mailbox at The UPS Store and a PO Box at the post office?

With a mailbox at The UPS Store, you get a real street address, not a P.O. Box number. If you’re a business owner, having a real street address as your mailbox can provide you with a professional image for your business. The UPS Store also offers many additional services that the post office does not, services like package acceptance from all carriers, package notification and Call-in MailCheck®, all aimed to save you valuable time.

What does my mailing address look like?

Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of “The UPS Store,” your name appears first.

Joe Smith

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Personal Mailboxes at The UPS Store

Let Us Help Manage Your Mail and Package Receiving

With our personalized mailbox services, you get package acceptance from all carriers, a real street address and email or text notification*. Plus, we’ll keep your packages secure until you’re ready to pick them up.

Associate handing mail to customer

Here’s what you get:

  • A street address, not a P.O. Box number

    Have your mail and packages delivered to your personalized mailbox at The UPS Store.
  • 24-hour access*

    Pick up your mail when it’s convenient for you. Your mail and packages stay-safe and confidential.
  • Package acceptance from all shipping carriers

    We accept packages from all carriers, so you’ll never miss a delivery.
  • Package and mail receipt notification

    We can text or email you when your mail and packages arrive in your mailbox.*
  • Mail holding and forwarding**

    We’ll hold your packages in a secure location for pick up at
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